Privacy Policy
Privacy Policy
This Privacy Policy explains how JuicyFlutes Inc. (“JuicyFlutes,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from juicyflutes.com (the “Website”) or use any related services (collectively, the “Services”).
By accessing or using our Website, you agree to the practices described in this Policy.
1. Information We Collect
Information you provide to us
When you place an order, create an account, contact us, or use our Services, we may collect personal information such as:
- Name
- Email address
- Billing and shipping address
- Phone number
- Order details and uploaded artwork files
Payment information
Payments are processed securely through Braintree, a PCI-compliant third-party payment provider. JuicyFlutes does not store or process full credit card numbers on our servers.
Information collected automatically
Like most ecommerce websites, we automatically collect limited technical information to help operate and secure the Website, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website or advertising source
2. How We Use Your Information
We use personal information to:
- Process and fulfill orders
- Provide customer support
- Communicate about your purchase, proofs, and production updates
- Improve our products, services, and website experience
- Prevent fraud, abuse, and security threats
- Send marketing emails or promotions (you may unsubscribe at any time)
3. Cookies, Analytics & Advertising
JuicyFlutes uses cookies and similar technologies to operate the Website and understand customer behavior.
Google Analytics
We use Google Analytics to measure traffic and improve site performance. Google may collect information about your browsing activity through cookies.
Meta / Facebook Advertising
We may use Meta (Facebook/Instagram) advertising and retargeting tools to show relevant ads to visitors who have interacted with our Website.
You can control or disable cookies through your browser settings. Please note that some site functionality may be limited if cookies are disabled.
4. Sharing of Personal Information
We do not sell your personal information.
We may share information only with trusted third-party providers as needed to operate our business, including:
- Payment processing (Braintree)
- Shipping and logistics partners
- Website hosting and security services (including Cloudflare)
- Analytics and advertising platforms (Google, Meta)
These providers may only use your information to perform services on our behalf and are required to protect it.
5. Data Retention
We retain personal information only as long as necessary to fulfill orders, provide support, meet legal obligations, and resolve disputes.
6. Your Rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make a privacy request, please contact us at: hello@juicyflutes.com.
7. International Customers
JuicyFlutes is based in Canada and ships to customers in Canada and the United States. By using our Website, you understand that your information may be processed in Canada or by service providers operating in other jurisdictions.
8. Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
JuicyFlutes Inc.
1049 Squires Beach Rd
Pickering, Ontario, Canada
L1W 3S3
Email: hello@juicyflutes.com
Last updated: February 2026
