Privacy Policy

This Privacy Policy explains how JuicyFlutes Inc. (“JuicyFlutes,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from juicyflutes.com (the “Website”) or use any related services (collectively, the “Services”).

By accessing or using our Website, you agree to the practices described in this Policy.

1. Information We Collect

Information you provide to us

When you place an order, create an account, contact us, or use our Services, we may collect personal information such as:

Name
Email address
Billing and shipping address
Phone number
Order details and uploaded artwork files

Payment information

Payments are processed securely through Braintree, a PCI-compliant third-party payment provider. JuicyFlutes does not store or process full credit card numbers on our servers.

Information collected automatically

Like most ecommerce websites, we automatically collect limited technical information to help operate and secure the Website, including:

IP address
Browser type and device information
Pages visited and time spent on the site
Referring website or advertising source

2. How We Use Your Information

We use personal information to:

Process and fulfill orders
Provide customer support
Communicate about your purchase, proofs, and production updates
Improve our products, services, and website experience
Prevent fraud, abuse, and security threats
Send marketing emails or promotions (you may unsubscribe at any time)

3. Cookies, Analytics & Advertising

JuicyFlutes uses cookies and similar technologies to operate the Website and understand customer behavior.

Google Analytics

We use Google Analytics to measure traffic and improve site performance. Google may collect information about your browsing activity through cookies.

Meta / Facebook Advertising

We may use Meta (Facebook/Instagram) advertising and retargeting tools to show relevant ads to visitors who have interacted with our Website.

You can control or disable cookies through your browser settings. Please note that some site functionality may be limited if cookies are disabled.

4. Sharing of Personal Information

We do not sell your personal information.

We may share information only with trusted third-party providers as needed to operate our business, including:

Payment processing (Braintree)
Shipping and logistics partners
Website hosting and security services (including Cloudflare)
Analytics and advertising platforms (Google, Meta)

These providers may only use your information to perform services on our behalf and are required to protect it.

5. Data Retention

We retain personal information only as long as necessary to fulfill orders, provide support, meet legal obligations, and resolve disputes.

6. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make a privacy request, please contact us at: hello@juicyflutes.com.

7. International Customers

JuicyFlutes is based in Canada and ships to customers in Canada and the United States. By using our Website, you understand that your information may be processed in Canada or by service providers operating in other jurisdictions.

8. Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

JuicyFlutes Inc.
1049 Squires Beach Rd
Pickering, Ontario, Canada
L1W 3S3
Email: hello@juicyflutes.com

Last updated: February 2026

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